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In crisis? Call or text 988, or call 911.

Hearthway crestHearthwayBehavioral Health

Questions about telehealth therapy, medication management and ABA

Short answers to the questions our office hears most. Don't see yours? Call us.

Still have questions?

  • Insurance and Maryland Medicaid

    We accept Maryland Medicaid for all three of our services: therapy, medication management and ABA therapy. We check your coverage before your first visit.

  • Services

    Three separate services from one practice. Therapy and medication management reach you by video or phone anywhere in Maryland, and ABA therapy comes to your home.

  • Contact

    Call during office hours, or send the form and our office will call you back. For a referral from a school, doctor or agency, use our referral page.

Further reading

Questions

What services do you offer?

Three separate services: therapy and medication management by video or phone for ages 6 and up, and in-home ABA therapy for children and young adults under 21 with autism.

What ages do you see?

Therapy and medication management from age 6, including teens and adults. ABA therapy for children and young adults under 21 with an autism diagnosis.

Who prescribes medication?

Licensed nurse practitioners, by video or phone.

Do I need to be in Maryland for appointments?

Yes. You need to be physically in Maryland during each visit.

Do you take my insurance?

We accept Maryland Medicaid. For other insurance, call with your plan name and we'll check.

Are visits by video or phone?

Either. Phone visits are used when care can be fully provided without video. ABA sessions are in person at home.

Is the first appointment free?

No. It's an intake visit, billed like other visits. We explain costs first.

Do I need a referral?

Not for therapy or medication management. ABA requires a referral.

Can I see a therapist and a nurse practitioner?

Yes. Both are in our practice and can coordinate with your permission.

Do you diagnose autism?

No. A qualified health care professional must do the diagnostic evaluation. We can help you find one.

Do you offer services in Spanish?

Not at this time. Services are provided in English.

Do you offer evening or weekend visits?

Office hours are Monday to Friday, 9 to 5. Ask about appointment times during intake.

What if I need to cancel?

Please give at least 24 hours' notice so we can offer the time to someone else.

Can I switch clinicians?

Yes. Let us know and we'll help you find a better fit.

Can you write school or work letters?

Clinicians may provide letters related to your care when appropriate. Ask your clinician.

What should I do in a crisis?

Call or text 988, or call 911 in an emergency. We are not an emergency service.

Ready to talk? Our office answers Monday to Friday, 9 to 5.