Privacy policy and HIPAA notice

Notice of Privacy Practices

Our Notice of Privacy Practices explains how we may use and share your health information and the rights you have under HIPAA, the federal health privacy law. To get a copy, call (443) 824-4842 or email referral@hearthwayhealth.com. You can ask for a paper copy at any time.

This website

• No tracking. This site doesn't use advertising trackers, analytics pixels or social media plugins, and it doesn't set cookies.
• Forms. Our appointment and referral forms collect what you enter: names, phone number, email address, the service requested, county, best time to call and an optional short message. Only our office staff can see submissions. We use them only to respond and arrange care. Please don't enter Social Security numbers, insurance ID numbers or medical history.
• Email. If you email us, we receive your message and email address. Please don't include health details in regular email. We'll move the conversation to a secure channel.
• Hosting. Our web host may keep standard technical logs (such as IP address and browser type) to keep the site secure and running.

Questions or complaints

To ask a privacy question or file a complaint with us, call (443) 824-4842 or email referral@hearthwayhealth.com. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at hhs.gov/ocr/complaints. We will not retaliate against you for filing a complaint.